Privacy Policy:

Last updated: 12th April 2020

Thanks for playing our games! Your privacy is important to us. If you download or play any of our products you agree to this privacy statement.

 

This Privacy Policy applies to Sand forge games applications, websites and related services. We periodically may update this privacy policy. If the update included any material change, we will notify you through any of our products/services before the change becoming effective.

 

Data we collect:

Data provided by you:

  • Name and email. (when contacting us through the help & support).

  • In-game player name.

  • Messages to the service (chat logs, player support tickets and other comments)

  • Other data that you might provide through contacting a customer support agent.

 

Data collected automatically by us:

  • Gameplay data (usually about any action taken in any of our games)

  • Device model, operating system and default language.

  • Location data such as country and IP address.

  • Mobile identifiers (device ID and advertising ID)

 

Data collected from our partners:

  • Data received by linking a third-party tool with our product (Google play, Facebook and Game center)

  • Data about your IP address (General location such as country)

  • Data from the Platform that you downloaded the game from (such as payment verification)

  • Data from our advertising partners (to determine from which add did you install the product)

 

We use this Data for:

For our services to work:

Such as creating an account, verifying a purchase and storing game progress.

To improve user experience:

By analyzing game play data, we will constantly improve our product and our users experience in our services.

To show personalized advertisements and in-game offers:

By using third party tools such as Unity Ads we will be delivering relevant adds to our users and depending on in-game data we will be delivering in-game offers more relevant to the users (such as an offer tied to in-game progression)

 

You can opt-out from receiving targeted adds by turning off “Targeted Ads” in any of our products that includes ads.

 

To make sure our games are safe and fair:

To fight any fraud attempt, hacking/exploiting attempt and any offensive behavior that would result in an unsafe environment for our users.

 

Access to your Data:

Beside Sand forge games, other parties may have access to your data:

 

Other Players:

Through in-game interactions such as checking your game profile or via chat.

 

Third-party partners:

These partners process your data accordance to Sand forge games’ instructions and they provide the services Such as data storage hosting, advertisement, analytics and customer support.

 

Your Rights and Opting-out:

  • You can opt-out receiving promotional materials via email by following the instruction on the email received.

  • You can opt-out from receiving targeted adds by turning off “Targeted Ads” in any of our products that includes ads.

  • Upon request we will provide a copy of the data we store about you. You can do that through contacting us using the help & support option in any of our products.

  • You have the right to correct, delete or object how we use/share your data. If your data gets deleted you will no longer be able to access our games unless you create a new account. All previous game progress will be lost, including purchases made.

 

Data Protection:

Security:

Sand forge games uses a wide variety of security technologies and procedures to help us protect your data. Your data is stored in limited access facilities that would help prevent unauthorized access to your data.

 

Data Retention:

Your data will be retained as long as your account is active in any of our services.

 

Age Restriction:

We do not knowingly collect personal data from anyone under the age of 13.

 

Contact:

If you have any further questions about your data please contact us through:

Email: info@sandforge.net

Contact us: Help & Support option in any of our products.

Copyright © 2020.   All Rights Reserved by Sand forge games LLC